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Understand your public exposure and what to fix first.

The exact scope is confirmed in writing. A typical engagement includes these deliverables.
Having these ready shortens the engagement and keeps the fee predictable. If something is missing, say so and we will work around it.
We read your request and identify the decision that needs to be made.
You receive timing, deliverables, boundaries and a firm fee in writing.
Work begins after the scope and information-sharing method are agreed.